Use this article to check the browser and device requirements for the Hexis Coach Hub.
What are the system requirements?
Coach Hub is accessed through a web browser on a laptop or desktop computer -there's no separate app to install.
For the best experience, we recommend using the latest version of Google Chrome.
Is an internet connection required?
Yes, an internet connection is required to use Coach Hub.
Can I use Coach Hub on a tablet or mobile phone?
Coach Hub is designed for laptop and desktop use. For the best experience, use a laptop or desktop computer rather than a tablet or phone.
Should I have Coach Hub open in more than one browser tab?
No - for the best performance, stay logged in on a single tab at a time. Having Coach Hub open across multiple tabs at once can affect performance and cause the interface to behave unexpectedly.
I'm having issues with Coach Hub - should I clear my browser cache?
Clearing your cache is a good first step if you're seeing display issues, missing updates, or unexpected behaviour. The exact steps vary by browser and browser version, so check your browser's own help instructions for how to clear cached images and files. Once cleared, refresh Coach Hub and log in again.
FAQs
Looking for Athlete App requirements instead?
See Technical Requirements - Athlete App for device and OS requirements on mobile.