1. Does Hexis integrate directly with TrainingPeaks?
Yes. Hexis has an official integration with TrainingPeaks. This allows Hexis to pull planned and completed workout data (such as duration, intensity, and type) directly into the Hexis app, which then informs your personalized Carb Coding™ and Live Energy plans.
2. Why are my planned workouts not showing up in Hexis?
For workouts to sync correctly, they need specific details filled in on TrainingPeaks:
Essential details: each workout needs a start time, duration, and intensity. Hexis can't import a workout if these fields are missing.
Sync refresh: pull down on the Home screen in the Hexis app to force a refresh and pull in the latest data.
Overlapping workouts: check that you don't have two workouts scheduled with identical timestamps in TrainingPeaks, as this can block the sync.
Integration status: confirm TrainingPeaks is connected by going to More > Settings > Integrations in the Hexis app. If it shows as connected but isn't syncing, try disconnecting and reconnecting.
3. Why am I getting an alert saying information is missing on my workout?
This means the workout imported, but Hexis is missing details it needs to calculate your energy needs - usually start time, duration, or intensity. Open the workout in Hexis or TrainingPeaks, fill in the missing fields, and sync again.
4. Can Hexis send my food and macro data back to TrainingPeaks?
No. The integration is one-way: Hexis pulls workout data from TrainingPeaks, but doesn't send your food intake or macro data back to TrainingPeaks.
5. Why is my intensity data missing in Hexis after a sync?
If intensity data isn't coming through, add it manually within the Hexis app.